For Our Residents


 
We are always happy to talk with our residents, their families and others who have an interest in Presbyterian Senior Living. Please contact us with your comments, feedback or any questions you may have. We can also be reached through our toll-free number at 1-800-382-1385.





Red Hat Luncheon


Resident Satisfaction Surveys
At Presbyterian Senior Living, your opinion is important in helping us to provide the highest quality of care. If you have comments or suggestions that might assist us in improving our services, we welcome them. Please click on the Resident Satisfaction Survey that applies to you to submit your comments:
Independent Living
Assisted Living
Skilled Nursing Care

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Presbyterian Senior Living Link Line
If you are a resident or family member, your feedback is essential in ensuring that Presbyterian Senior Living services are meeting your expectations. Should an issue or concern arise, please contact the Department Director or Executive Director immediately. If you're still not satisfied, call the Presbyterian Senior Living Link Line at 1-877-246-4744. Simply leave your name and phone number (including area code). We'll return your call within 48 hours and work with you to address and resolve the issues. We truly believe that You should LOVE where you LIVE. And we promise that we'll do everything we can to make sure of it.




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Corporate Staff Directory
If you have a question or concern please first talk to the appropriate Department Director or Executive Director at the community for their assistance. The following directory should be helpful if you want to talk with Presbyterian Senior Living corporate staff.


Presbyterian Senior Living
One Trinity Dr. East, Suite 201
Dillsburg PA 17019
1-800-382-1385


Steve Proctor, CEO
717-502-8883
sproctor@presbyterianseniorliving.org


For Operations
Jim Bernardo, Senior Vice President, Operations
717-502-8885
jbernardo@presbyterianseniorliving.org


For Billing
Donna Casner
717-502-8922
dcasner@presbyterianseniorliving.org


For Clinical Issues
Louise Sobke
717-502-8892
lsobke@presbyterianseniorliving.org


For Volunteer Information
Laurel Shaffer
717-502-8871
lshaffer@presbyterianseniorliving.org


For Marketing
Victoria Hess
717-502-8891
vhess@presbyterianseniorliving.org




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