For Our Residents


 
We are always happy to talk with our residents, their families and others who have an interest in PHI. Please contact us with your comments, feedback or any questions you may have. We can also be reached through our toll-free number at 1-800-382-1385.





Red Hat Luncheon


Resident Satisfaction Surveys
At PHI, your opinion is important in helping us to provide the highest quality of care. If you have comments or suggestions that might assist us in improving our services, we welcome them. Please click on the Resident Satisfaction Survey that applies to you to submit your comments:
Independent Living
Assisted Living
Skilled Nursing Care

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PHI Link Line
If you are a resident or family member, your feedback is essential in ensuring that PHI services are meeting your expectations. Should an issue or concern arise, please contact the Department Director or Executive Director immediately. If you're still not satisfied, call the PHI Link Line at 1-877-246-4PHI (1-877-246-4744). Simply leave your name and phone number (including area code). We'll return your call within 48 hours and work with you to address and resolve the issues. We truly believe that You should LOVE where you LIVE. And we promise that we'll do everything we can to make sure of it.




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Corporate Staff Directory
If you have a question or concern please first talk to the appropriate Department Director or Executive Director at the community for their assistance. The following directory should be helpful if you want to talk with PHI corporate staff.


PHI
Retirement and Senior Care Services
1217 Slate Hill Road
Camp Hill, PA 17011
1-800-382-1385


Steve Proctor, CEO
Ext. 4901
sproctor@phi-preshomes.org


For Operations
Jim Bernardo, Senior Vice President, Operations
Ext. 4904
jbernardo@phi-preshomes.org


For Billing
Tina Arnold
Ext. 4916
tarnold@phi-preshomes.org


For Clinical Issues
Louise Sobke
Ext. 4965
lsobke@phi-preshomes.org


For Volunteer Information
Laurel Shaffer
Ext. 4945
lshaffer@phi-preshomes.org


For Marketing
Victoria Hess
Ext. 4964
vhess@phi-preshomes.org




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